E-Commerce Manager
Location: London or Remote (UK-based)
Sector: DTC / E-Commerce / Growth / Digital Product
About Neutonic
Neutonic is a fast-growing, nootropic energy brand founded by leading creators Chris Williamson and James Smith. Launched just 18 months ago, we've already sold over 3 million cans through our DTC site and Amazon in the UK and USA, and we're growing month on month. With a highly engaged audience, a full product lineup confirmed, and significant marketing firepower behind us, we're now expanding across channels and international markets.
Our mission is simple: to help people think clearly, focus better, and get more done - without the crash. We create clean, functional products that combine research-backed nootropics with great taste and convenience. Our product lineup includes:
- Productivity Drink - our hero product, a lightly carbonated nootropic energy drink
- Focus Blend - caffeine-free powder stick packs.
- Brain Capsules - stimulant-free daily cognitive support.
The Opportunity
We're hiring a E-Commerce Manager to take ownership of the Neutonic website and drive its performance. This is a UK-based role for someone who lives and breathes high-converting online stores - someone who knows how to translate traffic into sales, spot drop-off points, and work with designers and developers to create an exceptional user experience. The website has dual warehouse connections, and serves customers around the world. We also have a strong subscription base that is running through SKIO.
You'll be responsible for leading the day-to-day running and strategic optimisation of our DTC store, working closely with our creative team, engineering partners, and growth leads. This is a key role as we scale up operations and look to unlock the next phase of growth through owned channels.
Key Responsibilities
- Own and manage the day-to-day performance of the Neutonic DTC website
- Optimise site layout, functionality, and user experience to improve conversion and retention
- Track and analyse site data (Shopify, GA4, Hotjar, etc.) to identify opportunities and friction points
- Brief and collaborate with designers and developers to ship UX, CRO, and functionality improvements
- Own testing roadmap across landing pages, PDPs, checkout flow, and navigation
- Coordinate product drops, limited runs, and seasonal changes across the site
- Work cross-functionally with marketing and operations to ensure the site reflects launches, campaigns, inventory, and messaging
- Monitor key ecommerce metrics (CVR, AOV, bounce rate, LTV) and build regular reports for the wider team
Must-Have Experience
- 3-5+ years managing high-performing e-commerce websites in CPG. Must be selling 100k a month plus.
- Strong knowledge of CRO, site performance analytics, and ecom design best practices
- Deep experience with Shopify (or equivalent), Klaviyo, GA4, and testing tools like Hotjar or Posthog
- Highly analytical with strong attention to detail and UX intuition
- Experience managing projects with designers and developers
- Ability to work fast, prioritise clearly, and communicate with clarity
Further Ideal Experience
- Worked in early-stage or high-growth DTC brands
- Experience with nootropics, wellness, or functional beverage
- Background in performance marketing, SEO, or onsite funnel strategy
- Familiarity with custom Shopify builds
Why Join Neutonic
- Join a brand with proven momentum and a high-profile audience
- Backed by two of the most influential names in the creator and performance space
- Competitive salary, performance bonuses and more
- Opportunity to own and shape the digital product experience from the ground up
- Work with an agile, ambitious team where execution is fast and impactful
- Direct access to founders and senior commercial leadership
- Fast-paced, no-red-tape culture where experimentation is encouraged
- Long-term opportunity to build and scale a leading DTC experience in the functional space