Pay Range: $17.50 - $20.90
Purpose: As a Sales Specialist at Floor & Decor, you will play a vital role in delivering exceptional customer experiences and helping clients find the right products for their projects. Our team is essential in maintaining a clean, organized, and stocked sales environment. If you are eager to learn and love assisting others, we welcome you to join our sales team. We have both Full-Time and Part-Time positions available!
Qualities We Look For:
- Friendly and enthusiastic
- Entrepreneurial mindset and hardworking
- Honest and accountable
- Excellent communication and listening skills
Essential Job Functions:
- Connect with customers to understand their projects and recommend our products.
- Deliver outstanding customer service and exceed expectations.
- Keep assigned areas in stock, clean, shoppable, and safe.
- Collaborate with management and team members to achieve sales goals.
- Process customer transactions accurately using the POS system.
- Handle refunds and exchanges per company guidelines.
- Create price tags and merchandise signs while displaying products effectively.
- Adhere to the company's core values in every action and interaction.
- Follow safety compliance standards diligently.
- Answer phone calls according to company protocols.
- Assist in various store areas as needed.
- Thrive in a fast-paced environment while maintaining accuracy.
Minimum Eligibility Requirements:
- Must be 18 years or older.
- Basic math knowledge is required.
- Experience in customer service is preferred.
- Able to manage multiple tasks and work effectively under pressure.
- Some positions may require forklift certification through Floor & Decor.
- Successful drug testing may be required for heavy equipment certification, where applicable by state law.
Working Conditions: You may find yourself in a warehouse environment, interacting with moving vehicles. The noise level will typically range from quiet to moderate.
Physical/Sensory Requirements: Ability to exert 30-60 pounds of force occasionally, and/or 20-30 pounds of force frequently, as well as constant movement of objects up to 20 pounds. This role requires the use of hands for handling, frequent standing, walking, reaching, climbing, balancing, and occasional kneeling, crouching, or crawling.
Store Hours: Monday - Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:
- Bonus opportunities at every level
- Pathway for career advancement
- Relocation opportunities available nationwide
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity: Floor & Decor is committed to providing equal employment opportunities to all associates and applicants, without regard to any legally protected status. This policy applies to all areas of employment, including recruitment, testing, hiring, training, promotions, and termination.